Terms of Service

The Senior Wellness Company ("Senior Wellness," "we," "us," or "our") operates SeniorWellness.co and the Wellness Hub. These Terms explain the rules for using our website, educational content, accounts, and member features (the "Services"). Our Services are intended for adults, including older adults and caregivers.

1. Accepting these Terms

By affirmatively accepting these Terms when you register, or entering another binding agreement to use the Services as allowed by law, you agree to these Terms, our Acceptable Use Policy, and our Copyright and DMCA Policy. These Terms apply to public browsing only to the extent a binding agreement is formed under applicable law. If you do not agree, do not create an account or use features that require acceptance.

Our Privacy Policy, Consumer Health Data Privacy Notice, and Cookie Notice explain our information practices. Accepting these Terms does not replace any separate consent required for health information, marketing, or tracking. Your mandatory consumer and privacy rights remain available.

The Acceptable Use Policy adds rules for conduct. The Copyright and DMCA Policy controls copyright notice and counter-notice procedures if they conflict with these Terms. Applicable law controls over all of our policies. Using Senior Wellness does not create a MedQuiry account or paid subscription; separate terms apply when you use MedQuiry directly.

2. Accounts and eligibility

You must be at least 18, or the age of majority where you live if higher, to create an account. Our Services are not directed to children. Registration requires an email address, password, and a bot-protection check. A name and date of birth are optional.

Provide an accurate email address, protect your password, and do not share your account. Report suspected unauthorized access to info@seniorwellness.co. Subject to applicable law, you are responsible for activity you authorize and misuse resulting from your failure to take reasonable security precautions. You are not automatically responsible for every unauthorized action.

If you act for an organization, you must have authority to accept these Terms for it. Our Services do not authorize uploading patient records or operating a clinical records system.

3. Content and the Wellness Hub

We publish educational information about health conditions, studies, wellness news, and non-pharmaceutical and non-surgical treatments. These may include psychological approaches, lifestyle measures, devices, and traditional approaches. Including a treatment does not establish that it is safe or effective for you.

The Wellness Hub lets members save existing conditions, treatments, studies, and available plan items. Relevant news and other existing items may also be displayed or saved where available. Members cannot upload PDFs, write notes, or publish community posts. The Hub organizes educational information; it is not a medical record or clinical treatment plan.

Members can choose onboarding preferences and optional weekly or monthly alerts about relevant new items. Saving or researching a condition does not mean that you have it. Public searches and topic requests accept free text; a topic request requires an email address but no account. We do not guarantee that every topic request will be completed, every new item identified, or any alert delivered on a particular date.

4. Medical information

Our Services provide general education, not individualized medical, nursing, pharmacy, psychological, or other professional advice, diagnosis, prescriptions, or treatment. Hub suggestions, plan items, search rankings, study summaries, scores, and alerts do not determine what care is appropriate for you.

Consult a qualified healthcare professional before starting or changing a treatment, exercise program, diet, device, or other intervention. Consider your medical conditions, medications, abilities, and possible interactions. Non-pharmaceutical and non-surgical treatments can still cause harm. Do not stop or change prescribed medication, delay care, or disregard professional advice because of our content.

For a medical emergency, call 911 in the United States or your local emergency number. Our searches, topic requests, email, and support channels are not monitored for emergency care.

Using our Services does not create a professional relationship with Senior Wellness, its medical reviewers, advisers, staff, or MedQuiry. Editorial review does not make general content personal medical advice or guarantee accuracy. Research can change, studies can conflict, and content can become outdated. Review original sources with qualified professionals when making health decisions.

5. Automated tools and study scores

We use artificial intelligence and other automated tools to support search, content organization, and research and editorial work. Their outputs may be inaccurate, incomplete, biased, inconsistent, or outdated. Search rankings and personalized content are not clinical recommendations.

MedQuiry scores assess research methods. They do not prove a study's conclusions or a treatment's safety or effectiveness for you. A high score does not establish clinical usefulness, and a low score does not by itself mean a conclusion is false. Scores and explanations are assessments, not guarantees or endorsements.

Public search text may be sent to an external processing provider. Avoid entering identifying personal health details. Our privacy notices explain these practices and the research-scoring integration. These Terms do not authorize undisclosed secondary use or model training with member data.

6. Communications

We send service notices, optional Hub alerts, and marketing communications. You can change alert preferences and unsubscribe from marketing through the options provided or by contacting info@seniorwellness.co. Necessary account, security, support, and legal notices may continue.

Our privacy notices explain any email tracking. Agreeing to service notices does not replace separate marketing or tracking consent where required. We cannot guarantee email delivery or confidentiality; protect access to your email account.

7. Using our Services

We give you a limited, personal, nonexclusive, nontransferable right to use the Services and content for lawful personal educational purposes, subject to these Terms. You may share links to public pages and copy material as allowed by law, including applicable fair use.

Do not compromise security, impersonate others, access another person's account, submit unlawful material, bypass access controls, extract content through unauthorized automated tools, or republish substantial content without permission. Do not present our content or scores as certification, endorsement, or personal care instructions. Our Acceptable Use Policy provides further rules.

8. Ownership and submissions

We and our licensors retain our rights in the website, software, branding, original content, and other protected materials. Third parties retain their rights in studies, images, and other works. Links, citations, and scores do not transfer rights in those works.

You retain your rights in topic requests, support messages, and feedback you submit. You give us a limited, nonexclusive, worldwide, royalty-free license to receive, store, process, and transmit those submissions only as reasonably needed to respond, provide requested features, maintain security, comply with law, and enforce these Terms. This license does not permit public disclosure of private health details or use of member profiles for model training. You must have the rights needed to submit the material.

We may implement suggestions you specifically provide as product feedback without paying you, subject to your privacy rights. This does not give us a right to publish your personal information. These Terms do not provide a member posting feature or PDF-upload permission.

9. External websites and providers

Links to outside publications and websites are provided for reference and convenience. We do not control their content or practices, and a link alone is not an endorsement. Their terms govern your use of their services. We remain responsible for our legal obligations concerning providers that process information for us.

10. Availability and fees

We may change or discontinue features, perform maintenance, or impose reasonable usage limits. We do not guarantee uninterrupted access, permanent availability of content, or preservation of the Hub as a backup archive. We will give notice of material changes affecting accounts or saved information where practicable and legally required.

The Services currently have no member subscription fee. Any future paid offering will require clear pricing and your separate acceptance before a charge.

11. Suspension and account deletion

We may restrict or suspend access when reasonably needed to address material violations, unlawful activity, fraud, security risks, or legal requirements. Where appropriate, we will explain the action and allow you to correct a violation that can be remedied, unless immediate action is needed or notice is prohibited. You may challenge an account action at legal@seniorwellness.co.

You may stop using the Services and delete your account through the member account-deletion option. You may also contact info@seniorwellness.co for deletion assistance or privacy requests. Deactivation or loss of access alone does not delete data. Deletion remains subject to applicable law, reasonable verification, and lawful retention exceptions explained in our privacy notices.

Our adopted retention policy calls for deleting accounts after 12 months without a Wellness Hub visit, with a warning four weeks beforehand. Implementation of this inactivity-deletion process is being verified. The Privacy Policy explains retention and deletion in more detail.

Ending an account does not end mandatory privacy rights. Provisions that need to continue, including ownership, accrued claims, lawful recordkeeping, disclaimers, and dispute provisions, continue only as lawful and necessary.

12. Warranties

To the fullest extent allowed by law, the Services and content are provided "as is" and "as available." We disclaim warranties of merchantability, fitness for a particular purpose, noninfringement, uninterrupted access, and error-free content. We do not guarantee medical outcomes, complete research coverage, or that a treatment is suitable for you. Guarantees that the law does not allow us to exclude remain in effect.

13. Limits on liability

To the fullest extent allowed by law, we and our officers, directors, staff, advisers, contractors, and licensors are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the Services, including lost profits or lost data.

Subject to the exceptions below, total liability for claims arising from these Terms or the Services is limited to the greater of US $100 or the amount you paid Senior Wellness for the relevant Services in the 12 months before the event.

These exclusions and limits do not apply to fraud or willful misconduct; gross negligence to the extent exclusion is prohibited; death or personal injury where liability cannot lawfully be limited; statutory privacy compensation that cannot be limited; or any other liability that the law does not allow us to exclude or limit. Nothing here removes mandatory security, breach-notification, consumer-protection, or data-protection obligations.

14. Responsibility for third party claims

To the extent allowed by law, you will indemnify us, meaning cover third-party claims, caused by your unlawful conduct, knowing infringement of another person's rights, or material violation of these Terms. This does not apply to ordinary lawful use, simply relying on content, or our own negligence or misconduct.

We will notify you promptly, allow reasonable participation in the defense, and not settle a claim that imposes obligations on you without your consent, which you must not unreasonably withhold. Mandatory consumer rights remain protected.

15. Governing law and resolving concerns

New Jersey law governs these Terms, excluding its conflict-of-law rules. Mandatory protections of your home jurisdiction still apply.

Either party may contact the other with the facts and requested resolution of a dispute. We will try in good faith to resolve it for 30 days after receiving written notice at legal@seniorwellness.co. This process does not delay privacy requests, regulator complaints, emergency relief, or deadlines that cannot lawfully be postponed.

16. Arbitration and individual proceedings

Except as stated below and where enforceable, disputes arising from the Services will be resolved by individual binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration uses an arbitrator rather than a judge or jury. Fees, hearing location, and procedures follow those rules and mandatory law. You may participate remotely or at a location allowed by the rules. New Jersey is the legal seat only where consistent with mandatory consumer protections. The arbitrator may award remedies available under applicable law.

Either party may bring an eligible claim in small claims court. Arbitration does not cover claims that cannot lawfully be arbitrated, regulator complaints, non-waivable data-protection remedies, or requests to a court for urgent protective relief. Courts with authority in New Jersey may hear matters outside arbitration unless applicable law permits or requires proceedings elsewhere, including your home jurisdiction.

Where lawful, proceedings must be individual rather than class or representative proceedings. This waiver does not bar relief or representative proceedings protected by law. If the class waiver cannot be enforced for a claim, that claim proceeds in court rather than class arbitration unless mandatory law requires otherwise. Any jury waiver applies only where enforceable. These Terms do not shorten the legal deadline for bringing a claim.

You may opt out of arbitration and the related class waiver by emailing legal@seniorwellness.co within 30 days after first affirmatively accepting these Terms. Include your account email and a statement that you opt out. No explanation or fee is required. Opting out does not affect the other Terms.

17. General terms and updates

These Terms and the incorporated conduct and copyright policies form the agreement for using the Services. Privacy notices do not waive statutory rights or supply consent where a separate choice is required.

We may transfer this agreement as part of a lawful business transfer, subject to existing obligations and mandatory rights. You may not transfer your account without permission. Failure to enforce a provision does not waive it. If a provision is invalid, the rest remains effective to the extent consistent with Section 16 and applicable law.

We will give reasonable notice of material revisions and identify their effective date. We will obtain renewed acceptance or consent where required. Continued browsing is not consent to new health-data, tracking, or marketing practices. Urgent security or legal changes may take effect sooner where permitted by law.

18. Contact

The Senior Wellness Company, P.O. Box 24, Califon, NJ 07830.

Legal inquiries and account-action reviews: legal@seniorwellness.co.

Support, privacy, and deletion requests: info@seniorwellness.co.